Congratulations to Tom Shelton, CNA, who won the 2015 Service Excellence Mentor Award at the HealthCare Service Excellence Conference.
Who is a Service Excellence Mentor? A role model with a positive attitude who assists, motivates, and guides SEA’s.
Tom was nominated by his Administrator and Service Excellence Council because we think he is not only an exceptional individual and outstanding Ambassador, but a team member that exhibits the true meaning of Service Excellence in action. He looks at each day as an opportunity to serve his patients, residents, family members and co-workers with excellence in hospitality and service. Some of his attributes are:
- A role model in customer service
- Positive attitude
- Good communicator
- Desire to learn
- Potential for growth in leadership
The HealthCare Summit Awards are a North American wide recognition program established and managed by the HealthCare Service Excellence Conference on Wednesday, February 10, 2016 in Phoenix, Arizona.
